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CR Auto Close Question

Chris_KeanderChris_Keander Customer Advanced IT Monkey ✭✭✭
The criteria for the Change Request auto-close states "Change Requests last modified for days."

Can you please tell me if this is last modified AFTER being marked as Completed, or just last modified in general regardless of status?

I would like to auto-close CR's automatically ONLY if they've been marked as Completed/Cancelled, etc - but not In Progress.

Best Answer


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