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Templates in Portal

Erin_MurphyErin_Murphy Customer IT Monkey ✭

I have set up the Advanced Email setting to pull from the prefix "Send Email Form" both in the console and the portal.

I can choose templates from the console, but it will not pick up any templates in the portal.

Any ideas how I can get it to pick them up?

Best Answer


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    Erin_MurphyErin_Murphy Customer IT Monkey ✭

    Thanks Joe,

    A restart hasn't fixed the it. Is this the right area in the Admin Settings: ?

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    Joe_BurrowsJoe_Burrows Cireson Devops Super IT Monkey ✭✭✭✭✭
    Yep that's the correct setting, odd it's not showing. Can you try a cachebuilder, app pool and website restart just incase it still needs to cache?
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