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Re: Customize the Incidents to Show Business services in the portal
Wouldn't it be easier to add the relationship "System.WorkItemImpactsService" to the incident form and filter the selection on business services? in the Incident custom form: { name: "Affected Services", type: "multipleObjectPicker", PropertyName: "ImpactedService", ClassId: "b2a806a6-87f6-0bc9-da74-c27e9ab5a5d7",… -
Re: Clear old items from the portal
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Re: Cireson <-> SCSM DB Sync pending delete Configuration Items
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Re: Cache builder does not find Cireson AD groups
Have you tried truncating the AD group/AD User and lastmodified tables in the Servicemanagement database, as described here: https://support.cireson.com/KnowledgeBase/View/1142#!/ First, stop the Cache Builder service and then run the following commands against the ServiceManagement DB: TRUNCATE TABLE CI$User TRUNCATE… -
multipleObjectPicker not saving CatalogItems
Hello, I want to add CatalogItems to a Change Request Form via a multipleObjectPicker, and I can select the items but when I save the form the selected CatalogItems aren't saved. I'm not sure what the problem is. This is how the code looks like { name: "CatalogItems", rows: [ { columnFieldList: [ { name: "",… -
Re: SQL Table Widget Column Headings
Can help with the first two :)1. Learned with Cireson that when using aliases just use case to indicate where spaces belong. Now I am not 100 percent user if its case or just the system detecting the value. IE I use [SupportGroup] it when rendered on the portal it shows up as "Support Group" 2. Dates have to match the… -
Re: Title updated via PowerShell doesn't update on the list view portal
When the last modified is written to the database, what is the last modified for the WorkItem row in the lastmodified table.Also I have run into issues where PS is writing the value in local time where the time that is stored in the DB is UTC. The cache builder runs off UTC. Key is to have your lastmodified time greater… -
Re: workitem status not update in views in Portal
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Re: Analyst Can access the SCSM Console but not The Portal
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Re: Workflow Status through Dashboarding