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Localization for Cireson Portal
Hello Cireson Community! As you may be aware, Cireson offers our Portal, Password Reset and Console apps in various languages to meet your organization’s specific needs. From time-to-time (usually before new versions), we reach out to our partners and customers to help us in these efforts to maintain and update new… -
Microsoft Partner Cireson Achieves Top Inc. 5000 Placement, as 167th Fastest Growing Company in U.S.
Cireson is pleased to announce their ranking of #167, recently published by Inc. 5000, the most prestigious ranking of the nation’s fastest-growing private companies. The list represents a unique look at the most successful companies within the American economy’s most dynamic segment. As the #167th fastest growing… -
Re: Incident - Business Service Relationship Query
@Brian_Wiest , together with a bit of @Peter_Miklian 's help we've managed to get this working by following your advice in the thread you linked. So I finally have the final query with everything we needed and everything I mentioned in my initial post! declare @lang as varchar(3) set @lang = 'enu' DECLARE @TimeZone… -
Re: How to customise the Barcode app?
There is clearly some frustration here, and it seems warranted. We do not use the barcode app here, but it is not because we do not think it would be useful. This is just another customer perspective to consider along with @Conner_Wood 's, essentially just expanding on what @Kenneth_Sundby said. I do not want to design a… -
Re: Configuring User Notification
It has helped in this way, in our environment. If you have an email subscription that emails when a ticket is created, and you are creating a new SR ticket, they will get a notification. Personally, I cannot think of a way to make the subscription smart enough to know that an IR was already created with the same… -
Hardware Asset Table won't be synced
Hello guys, yesterday we found out about a problem with one of our cached SQL Database tables. In short, our Hardware Asset table did not update since May, 8th 2021. In detail: In our "Dynamic Data" Section of our Cireson Portal, we added the "MT_Cireson$AssetManagement$" entry, so all of our Hardware Assets will be synced… -
Applying SR template using Powershell
Rather than putting every bit of software in as a Request Offering, I'm trying to leverarge the ConfigMgr Application Catalogue instead. So the scenario link to software catalogue, customer request application from there, ticket logged in SCSM for analyst to approve. Orchestrator does the work behind the scenes. Its all… -
Re: Key value in Connector SID vs UserName
The asset import connector is going to bring up the fields that are part of the primary key in the database so as to positively identify the exact user object(s) to modify. SID probably would have been a better choice, but it was not the one that was made when SCSM was designed. If your UserName field is not matching the… -
Re: Adding a table to the database SCSM
I agree with the other responses above--yes, you can definitely add a management pack with the end goal of having it generate SQL tables (which it would) and also make it possible for the data in those tables to participate in SCSM views, type projections for forms, powershell, etc. In many cases I would recommend it. Some… -
Re: Powershell activity log
param([guid]$id,[guid]$PSId)$InstallationConfigKey = 'HKLM:\SOFTWARE\Microsoft\System Center\2010\Service Manager\Setup'$AdminModule = (Get-ItemProperty -Path $InstallationConfigKey -Name InstallDirectory).InstallDirectory + "Powershell\System.Center.Service.Manager.psd1"Import-Module -Name $AdminModule -PassThru#security…