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Working on my first custom form - Console Crashes
I have created a custom class inherited from a change request. I added 2 relationships and 2 lists. I think I have the type projections correct. I can import the MPB file created is Visual studio no problem. Then I used the authoring to create another MP to store my custom form. The base class of the form is the class from… -
APi GetProjectionByCriteria with Relationship assignedTo DisplayName
Hi, i dont get it to work. I want to query the API for all workitems from a user with some Relationships. I created a Typeprojection and want to give the query the criteria "DisplayName" from the user. But i get an error. Can someone give me a hint what i do wrong? Query: { "Id": "bad65e5c-7374-c596-3555-cd7c6b960b76",… -
Check Data Warehouse ETL Jobs with PowerShell
Good day everyone, we had a situation where some of the data warehouse ETL jobs failed and caused the DW reporting to be outdated. We use Nagios to monitor our environment, and I decided to create an NRPE PowerShell script to monitor the DW ETL Jobs. This script can easily be changed to accommodate other needs you may… -
Weird Portal behaviour from 2- 5am Service Request Show only new Status but running in scsm console
WOndering if anyone can help we are seeing some strange behavoir in the Service requests my requests show service requests as New however in the SCSM Console they are running this only seems to occur overnight from 2-5am, During this time some SCSM Connectors are running however nothing has changed in this area, only over… -
SCSM DW Query - Billable Time
The Time Tracker App rocks. So in the event you're using it and still messing around with SQL queries (or just looking to have a starting point) I figured this was worth sharing. The following SQL query is to be run against your DWDataMart and will retrieve the BillableTime against Incidents, Manual Activities, Review… -
Re: Only primary smtp address get synced
We don't use Orchestrator but I have made this script to sync emails from AD to SCSM # Uncomment the line below if running in an environment where script signing is required. Set-ExecutionPolicy -ExecutionPolicy Bypass -Scope Process -Force #Import SMLets module for powershell (needs to be installed on the server first)… -
Re: Duplicate dashboards for multiple support groups
Yes and No I have currently about 200 support groups and the list keeps growing, I had a one point a requirement to create a dashboard list for 97 level one groups that all the pages would be the same just the support group name is different. How I accomplished this was to use SQL scripting to create many of the values.… -
Portal - Change Calendar
Custom Calendars are possible using the dashboards calendar definition by following the below KB articles https://support.cireson.com/KnowledgeBase/View/1129#/ https://support.cireson.com/KnowledgeBase/View/1106#/ This is an example of how to create a Change Calendar for your change managers in the Cireson Portal To… -
Re: How do you handle Deprecated List values?
Hrmm...not a consistent data warehouse. That certainly throws a wrench in this. Because in lieu of that, I've gone through this exercise myself several times but it's always been with a single DW which not only simplifies but I think aids tremendously in what you're trying to accomplish. I'm still trying to think through… -
Re: Portal is now 8.9 but some customisations from custom.js work while others dont. any ideas?
Sorry that was the code for the grid picker improvement not the code for the gird picker. I found the observer.disconnect line and made the change. Cleared my cache, restarted cache builder but no luck. :( /* ----------------------------------------------- */ /* -------------- Custom Grid Search ------------- */ /*…