Previous Next

Search

51. Re: Cachebuilder Status & Timeline Display

    

    Comment by Leigh_Kilday · May 2017 · Home› Service Manager Portal Feature Requests

    Sure thing. It'll take some time to export from our network.

    2 results

52. Community Portal Install Question

    

    Question by Nathan_Bates · March 2019 · Home› Analyst Portal - Community

    Good Day! Recently embarked on installing the portal, I have completed the pre-requisites and currently installing the portal. At this moment the install is working on "Cireson.Platform.Host.exe-Service" Is it normal for this part of the process to take a long time? I have been sitting at this portion of the setup for…

    3 results

53. Re: Restrict Dates to After a Specified date in a Request Offering

    

    Comment by Alex_Marsh · May 2018 · Home› Analyst Portal

    Thanks Jeff. Will take a look and see if I can get it working

    3 results

54. Re: How can I prevent an email chain ending up in an end users comment when they reply via email

    

    Comment by Richard_Chalker · December 2018 · Home› Service Manager

    Thanks Tom, I'll take a read over that tomorrow. I've run a few more tests today with an end user account and it continues to keep the full email chain. It might be that I need to delete the entire connector and set it up again to see if it takes the parser setting. 

    2 results

55. Re: Start Manual Import Connector Powershell

    

    Comment by Leigh_Kilday · October 2016 · Home› Asset Import

    Yes, I have the same results. I've tried enabling a connector using the UI and it seemed to take a few seconds. I suspect either there's a follow-on action that we need to trigger, or it just takes a lot longer for the connector to enable. I'll test adding a sleep command after enabling the connector and post the results.

56. Re: Quick Actions in grid view (My Work/Team Work/Active Work)

    

    Comment by Marek_Lefek · April 2018 · Home› Service Manager Portal Feature Requests

    This is great. Wortking with activities one by one takes much time.

57. Re: Search

    

    Comment by Justin_Workman · December 2020 · Home› General Discussion

    @Alfie_Thomas - Can you raise a support ticket for this so we can take a closer look?

58. Re: Updating scoped access

    

    Comment by Adam_Dzyacky · December 2022 · Home› General Discussion

    It's suddenly taking several minutes to finish every time it runs Usually this is seen when there is some kind of change of security scoping on the SCSM side. But if I'm looking at the log above, that seems to be running in fractions of a second. So I suspect this may not be the exact example, but if you can open a support…

    2 results

59. Re: Purge ServiceManagement DB of Deleted tickets (test tickets)

    

    Comment by Fredrik_Borchsenius · June 2016 · Home› Analyst Portal

    Take a look at this KB for more information :) https://support.cireson.com/KnowledgeBase/View/1142#/

60. Link to KB page from the offerings page

    

    Question by Adrian_Mataisz · November 2016 · Home› Analyst Portal

    Is there a way to create an offering on the home page and when user click on it to take him to KB page?