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is there an easy way to prevent the default change form from overriding status in a change template
We have several steps in our change process that occur before a change request becomes "In Progress". We implemented this in the console with change templates that set a custom status that prevents the "New" workflow from executing. When our steps are done we change to "In Progress" and the default workflow takes over. The… -
Re: is there an easy way to prevent the default change form from overriding status in a change template