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Re: the engineer does not appear in the group
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Re: the engineer does not appear in the group
@Ilia2510 How do you map user's AD groups to SCSM support groups? Do you use the portal group mapping? Are there any erros in the cachebuilder log file? Try the following query in your sql instance on the Servicemanagement Database: SELECT [Analyst] ,[DisplayName] ,[DistinguishedName] ,[UserName] FROM… -
Re: the engineer does not appear in the group
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Re: the engineer does not appear in the group
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Re: the engineer does not appear in the group
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Re: the engineer does not appear in the group
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Re: the engineer does not appear in the group
We had an issue with an AD connector, bringing in user objects, which didn't exist anymore. We had a call with Microsoft about it and they didn't come up with a real solution - thanks Microsoft…The problem was solved with a new connector though. Does your connector bring in User obejcts? Or does it only bring in groups and…