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Is there a way to force Billable Time as a 'Required' field

Mark_BowersMark_Bowers Customer IT Monkey ✭
Is there a way to force "billable time as a required field when an IR/SR is resolved/completed?

Answers

  • Tony_CollettTony_Collett Cireson Support Super IT Monkey ✭✭✭✭✭
    I've had a little look at my lab to see if this is possible; while it could be, it looks like it could be a little bit of a complex implementation. 

    It would probably be a good idea to raise a Feature Request to add some customisation behind different fields to toggle their requirements on and off. 
  • Adam_DzyackyAdam_Dzyacky Product Owner Contributor Monkey ✭✭✭✭✭
    edited September 2016
    Sounds like a Cireson feature request for building a Time Tracker into Outlook, to trigger reminders about "enter your time" -

    https://community.cireson.com/discussion/1063/outlook-console-time-tracker-integration/p1?new=1
  • merlenette_jonesmerlenette_jones Member Advanced IT Monkey ✭✭✭
    Is there a way to force "billable time as a required field when an IR/SR is resolved/completed?
    Hello Mark,

    As my colleague has mentioned this is a bit more complex than presented. This would be possible with some custom js code, but that would require a consultation with our services division. I would suggest submitting a feature request as well. 

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