"Free" Dashboard License

Chris_Keander

Chris_Keander Customer Advanced IT Monkey ✭✭✭

September 2016 in Analyst Portal

With the license module changes, it appears that we are supposed to have some free, static, Dashboards available to us. I've just upgraded the portal to v6 in our test environment but apparently I still need to have a dashboard license applied to see/use them?

How do I go about seeing these dashboards now? Submit an SR for a license?

0

Best Answer

Joe_Burrows Cireson Devops Super IT Monkey ✭✭✭✭✭

September 2016 Answer ✓

Hi Chris

You shouldn't need one, the row in settingsitem may just exist in your database from upgrading an earlier portal version.

Is it possible you have the Nav node in the navigation settings thats just inactive and you need to mark each folder and child folder as visible and target the support groups you want to see this (or make public)?

1.png 45.7K

6

Answers

Joe_Burrows Cireson Devops Super IT Monkey ✭✭✭✭✭

September 2016 Answer ✓

Hi Chris

You shouldn't need one, the row in settingsitem may just exist in your database from upgrading an earlier portal version.

Is it possible you have the Nav node in the navigation settings thats just inactive and you need to mark each folder and child folder as visible and target the support groups you want to see this (or make public)?

1.png 45.7K

6
Chris_Keander Customer Advanced IT Monkey ✭✭✭

September 2016

I'll check tomorrow, Joe. Thanks for the reply.

0
Chris_Keander Customer Advanced IT Monkey ✭✭✭

September 2016

That was the trick. Thanks Joe!

1

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