Quickly assigning job to Analyst (can we expose the 'Assign to Me' task in individual ROs?)
Is there a way to use the [logged in user] token as the Assigned User when designing a Request Offering in the portal? When mapping user responses to SR fields, Assigned To user doesn't appear in the list of options to map to the work item.
Seems to be a limited number of uses of this token - even including the AD > User query list there appears to be no way out of the box to map the results to this field.
This is to make logging and assigning to themselves as quick as possible (at point of gathering info from customer) without a second visit to the work item to assign it to themselves once it's been saved.
If not, can we expose the Cireson portal Assign to Me as a task in specific forms?