Possible: Relating PWA projects to CR without RR?
- Relate an in-progress Project to a CR or an RR (depending on your chosen settings)
- Create (or have) a relationship between a CR and RR (one of which is related to the project) by way of a Dependent Activity (DA) in the CR
- Watch any matching (per your settings) task activities (TA) start flowing into your work item
If not, then I will submit the feature request. There are those who may want a simple RR association (instead of CR) too, of course.
I hope I am just missing something, but thanks for clearing this up, either way.
Best Answer
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seth_coussens Member Ninja IT Monkey ✭✭✭✭Currently, it's only possible to sync them the way you described due to some technological blockers that we ran into during the development process. Most likely what you are asking for is possible, but for cost reasons at the time we wanted to get the connector out the door to our customers that were asking for it.
If you'd like to submit a feature request, and there are enough people that would like to see this functionality, we can put it back on our radar for further research and possible future inclusion.
@allen_anderson may be able to expand on the technical reasons for this, at some point.
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Answers
If you'd like to submit a feature request, and there are enough people that would like to see this functionality, we can put it back on our radar for further research and possible future inclusion.
@allen_anderson may be able to expand on the technical reasons for this, at some point.
I will create a feature request. I am going to word it similarly to my question, but perhaps it will need to be edited after we hear what some of the technical hurdles were.
So the current behaviors we see in the Project connectors follow the standard ITIL processes for change and release as Service Manager allows us. It was developed closely with one of our customers to help tie together their own change and release processes.
With that said, its entirely possible to drive the entire process through a change request. I don't see any immediate technological blockers there. The feature request will get it on our radar and into our backlog for the connector.