what happens when an analyst has been moved to different OU in AD
I am wondering what happens when an analyst has been moved to another group in OU in AD
Every time we do it the Cireson portal breaks for them. They will get the same display as end users.
I would restart services, sync AD , restart the server but no help.
Eventually after 24 hours or so thy will get their analyst portal back.
Is it expected and what can I do to speed it up without interruption for others.
Also I had request to change the name of OU group in AD which has several analyst.
The Cireson portal breaks for them so I hope it will come back or somebody may tell me what to do.
However, even I sync Ad connectors in SCSM console I can still see the old OU. (organization unit and distinguished name).Is it possible that those will not get updated?
Thanks for your help