Clear SCSM Health State Store - Can it be done "too often"?

Brian_Wiest

Brian_Wiest Customer Super IT Monkey ✭✭✭✭✭

April 2017 in Service Manager

A consent "battle" we have is system performance were it will start to Lag and we have to clear the SCSM cache to get the performance back. Currently we have a schedule task doing it once a week but still finding issues mid week requiring the unplanned outage to clear the cache.
Is there a point to which it is too often that cache is cleared that would cause other issues.
We are looking into doing the task daily in the middle of the night.
Thanks

0

Best Answer

Eric_Krasner Customer Advanced IT Monkey ✭✭✭

April 2017 Answer ✓

Don't really know if there are longer term issues, but I have scheduled tasks/Orchestrator Runbooks that do this nightly and we not only haven't seen any adverse issues but some if the issues we were having have cleared up.

5

Answers

Eric_Krasner Customer Advanced IT Monkey ✭✭✭

April 2017 Answer ✓

Don't really know if there are longer term issues, but I have scheduled tasks/Orchestrator Runbooks that do this nightly and we not only haven't seen any adverse issues but some if the issues we were having have cleared up.

5

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