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Portal base hardware requirments

Karen_Bruster1Karen_Bruster1 Member IT Monkey ✭
in Analyst Portal

Does anyone know what the base hardware requirements are for the Cireson Service Manager Portal are?

I have a document but it seems to be the basic requirements for SCSM 2012 r2 itself.

So does Cireson need anything beyond the basic MS SCSM 2012 R2 specs?

Karen

Best Answers

  • Konstantin_Slavin-BoKonstantin_Slavin-Bo Customer Ninja IT Monkey ✭✭✭✭
    Answer ✓
    Snip from: KA46

    The Cireson Portal must be installed on a server that has the following hardware and software requirements:

    • System Center Service Manager 2012, 2012 R2, 2016. Install must be on the same server as the web site/cache builder.
    • Windows Server 2012, 2012 R2, 2016. Windows Server 2008 R2 is not tested or supported at this time.
    • 8 GB of RAM minimum plus 100 MB per active, concurrent analyst user in a 24 hour period.
    • 4 cores minimum, 8 for larger deployments.
    • 1 GB of disk space.

    The ServiceManagement database must be installed on a server that has the following hardware and software requirements:

    • 4 cores minimum, 8 for larger deployments (2.66 GHz or higher).
    • 8 GB of RAM minimum.
    • 10 GB of disk space (with room to auto-grow as needed).
    • SQL Server Standard or Enterprise 2008 R2 SP1, 2008 R2 SP2, 2012 SP1, 2012 SP2, 2012 R2, 2014, 2016.
    • Full text search enabled.
  • Karen_Bruster1Karen_Bruster1 Member IT Monkey ✭
    Answer ✓
    Thank you Konstantin

Answers

  • Konstantin_Slavin-BoKonstantin_Slavin-Bo Customer Ninja IT Monkey ✭✭✭✭
    Answer ✓
    Snip from: KA46

    The Cireson Portal must be installed on a server that has the following hardware and software requirements:

    • System Center Service Manager 2012, 2012 R2, 2016. Install must be on the same server as the web site/cache builder.
    • Windows Server 2012, 2012 R2, 2016. Windows Server 2008 R2 is not tested or supported at this time.
    • 8 GB of RAM minimum plus 100 MB per active, concurrent analyst user in a 24 hour period.
    • 4 cores minimum, 8 for larger deployments.
    • 1 GB of disk space.

    The ServiceManagement database must be installed on a server that has the following hardware and software requirements:

    • 4 cores minimum, 8 for larger deployments (2.66 GHz or higher).
    • 8 GB of RAM minimum.
    • 10 GB of disk space (with room to auto-grow as needed).
    • SQL Server Standard or Enterprise 2008 R2 SP1, 2008 R2 SP2, 2012 SP1, 2012 SP2, 2012 R2, 2014, 2016.
    • Full text search enabled.
  • Karen_Bruster1Karen_Bruster1 Member IT Monkey ✭
    Answer ✓
    Thank you Konstantin
  • JunaidJunaid Member IT Monkey ✭
    • System Center Service Manager 2012, 2012 R2, 2016. Install must be on the same server as the web site/cache builder.

    Does this mean that I have to install on Service manager Management server itself?

    Or is it possible to install on a separate new server and connect to existing SCSM?

  • Konstantin_Slavin-BoKonstantin_Slavin-Bo Customer Ninja IT Monkey ✭✭✭✭

    @Junaid

    It means, that there needs to be a SCSM Management Server installed on the same server. This is needed for the login process to work. But it does not have to be the primary management server, you can install a secondary management server on a separate server and then install the website on the same server.

    For the Cache Builder and ServiceManagement database (the datebase for the website), Cireson recommends that it is installed on the primary management server, so the SCSM CMDB (ServiceManager database) and Cireson ServiceManagement database are on the same instance. Although this recommendations is for performance reasons, so it's not a requirement.

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