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We recommend reviewing what is submitted before posting, in case your idea has already been submitted by another community member. If it has been submitted, vote for that existing feature request (by clicking the up arrow) to increase its opportunity of being added to Cireson solutions.
For more information around feature requests in the Cireson Community click here.
Copy Change (CR) and Release Records (RR)
Mark_Wahlert
Customer Advanced IT Monkey ✭✭✭
Following on from existing feature "Create Problem and Create Change tasks on work item forms", this could be a task to copy records.
We don't want dozens of CR or RR templates, and activities can be slow to work through. Instead of starting a new template from scratch, it would be helpful for an OOTB solution to copy a record that's prefilled with 90% of the content you will keep. This will save hours, especially when your C&R process could include several activities. *we don't offer console access to analysts only admins.
33
Comments
if your not worried about copying the activities the attached files will give you a basic copy CR function.
It will prompt you for the template to use then copy the data from the existing CR (such as implementation plan etc. into the new CR) it is actually a variation of the script provided on the downloads page for converting a IR to SR.
Recent updates to the popular browsers and other security updates have made the custom copy script run worse and worse over time, if at all. This was a well-received customization but is now the source of many complaints. This one needs a vendor-based solution, now.
I have attempted to write my own Copy To New based entirely off the IR and SR copy tasks, but it fails on pushing the viewmodel to the new page. Maybe the CR form just isn't able to receive it like the others? It would be much better if Cireson just handled this.
There's a task named 'Copy To New' in the task pane in opened IR/SR.
Can't Cireson reuse this one for CRs, are CRs so much different from IRs/SRs? Thanks.
This seems like a good add in option for the portal
@R_Delawder Are you using this solution in the latest baseline version?
I get to select the template but have no OK or cancel option.
Realised the html needed changing so I found another example:
<div> <!--Make sure you have an outer div if you are putting this in a kendo window-->
<div id="createCRHTML" class="form-horizontal">
<div>
<div class="col-group">
<div class="inline-spacing">
<label>Please select a CR template:</label>
</div>
<div class="inline-spacing">
<select id="templateselected" data-role="dropdownlist" data-bind="source: dropDownData, events: { change: valueChanged, dataBound: valueChanged }" data-text-field="Name" data-value-field="Id"></select>
</div>
</div>
<div class="window-buttons">
<button data-role="button"
class="btn btn-primary"
data-bind="enabled: okEnabled, events: { click: okClick }">
OK
</button>
<button data-role="button"
class="btn btn-primary"
data-bind=" events: { click: cancelClick }">
Cancel
</button>
</div>
</div>
</div>
</div>