IT Monkey:   Join the Cireson Community today for your chance to win $50!

do we need Orchestrator to forward SR based on activities?

Silas_SulserSilas_Sulser Customer Advanced IT Monkey ✭✭✭

Hello

Is it possible to forward an SR based on predefined activities (like a predefined workflow with several steps through some different support Groups (HR, ICT etc.)?

If it is possible, is Orchestrator mandatory for that feature?

Thanks for your help and best regards

Silas



Tagged:

Best Answer

Answers

Sign In or Register to comment.