Cireson Partners, Customers and Community members share your customizations and examples here to help benefit the community as a whole to earn Kudos and badges.

DISCLAIMER

All files and projects located here are provided and come "as-is" and without any warranty or support. Use at your own risk. Your use of Community Uploads is subject to our Terms of Use.

Cireson does not and will not support or maintain these enhancements, extensions, and scripts.

For Team Cireson uploads click here.

Options

Add Activity Task

Comments

Options
Gerhard_Goossens Customer Advanced IT Monkey ✭✭✭

April 2020

Did you make any changes to the AddActivity.js file in CustomSpace?
The lines where you define the available templates is here:

1
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Roman_Nepomniashchii Customer IT Monkey ✭

April 2020

https://community.cireson.com/discussion/comment/20782#Comment_20782

Thank you, I set my template, as you show in screen, but this template not referenced on real SCSM template. This template set only title and description. I need set my custom field in RA class.(I have my custom template in SCSM and I want, that it show in this field, but how I understand this it doesn't work that way)

0
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Gerhard_Goossens Customer Advanced IT Monkey ✭✭✭

April 2020

https://community.cireson.com/discussion/comment/20783#Comment_20783

I don't think you can use custom templates from SM in this list.
As stated in the first post "To add a template, copy one of the example template and change the values."

0
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Roman_Nepomniashchii Customer IT Monkey ✭

April 2020

Hi Team! I added activity with this feature, and this activity duplicate Ordinal from last activity, and workflow my service request incorrect, how I can add activity with increment ordinal from last activity?

0
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mhendawy Member IT Monkey ✭

February 2021

Hello, is this option applicable to work with the incident in the community version or not

0

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