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Missing functionality?

Sean_TerrySean_Terry Customer Advanced IT Monkey ✭✭✭
edited December 2017 in Notify Analyst
Just using 8.0.1.2012 and it seems like the functionality for activities, problem etc. has gone. Is it a case that this is available in the 2016 version? Our upgrade is in progress but thought it would be quicker to ask.



It would be a shame to lose functionality if that is the case. It seemed so simple in earlier tests.

Best Answer

  • john_doylejohn_doyle Cireson Support Ninja IT Monkey ✭✭✭✭
    Accepted Answer
    Hi @S_Terry

    If you just updated the app, have you gone to the Cireson Console App Licensing settings and verified that the license is still valid? Try clicking Renew All licenses on that page. It looks like the app is not finding a valid license.

Answers

  • john_doylejohn_doyle Cireson Support Ninja IT Monkey ✭✭✭✭
    Accepted Answer
    Hi @S_Terry

    If you just updated the app, have you gone to the Cireson Console App Licensing settings and verified that the license is still valid? Try clicking Renew All licenses on that page. It looks like the app is not finding a valid license.
  • Sean_TerrySean_Terry Customer Advanced IT Monkey ✭✭✭
    Thank you  :)
  • Silas_SulserSilas_Sulser Customer Advanced IT Monkey ✭✭✭
    @john_doyle thanks John, I just fell in this trap :)
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