Update Cireson Knowledge Article using API

Michael_Canan

I am trying to go through and add Keywords to all of my Knowledge Articles using the api/V3/KnowledgeBase/AddOrUpdateHTMLKnowledgeApi

The first issue I am running into is trying to grab all the Knowledge articles in Cireson, as of now I am only able to get them if I know the ID.

Second issue is trying to POST the new data, I keep getting Internal Server Error.

Here is my code I am using

#enter your portal URL here

$site = "https://myportal.com"

$credentials = @{

    UserName = 'DOMAIN\username'

    Password = 'PASSWORD

    LanguageCode = 'ENU'

}

$jsonCredentials = $credentials | ConvertTo-Json

#first retrieve your access token

$url = $site + "/api/V3/Authorization/GetToken"

$apiKey = try { Invoke-RestMethod $url -Method POST -Body $jsonCredentials -ContentType 'application/json' } catch { $_.Exception.Response }

$authVal = "Token " + $apiKey

$id =2

$url1 = $site + "/api/V3/KnowledgeBase/GetHTMLKnowledgeArticle?knowledgeArticleId=$id

$response1 = try { Invoke-RestMethod $url1 -Method GET -ContentType 'application/json' -Headers @{ "AUTHORIZATION" = $authVal } } 

    catch { $_.Exception.Response }

#Take the title of the Article and create keywords based off of it for better search results
#ex. Server -> Ser Serv Serve Server

$keywords = ""

$title = $response1.Title

$title = $title.split(" ")

foreach($word in $title)

{

        if($word.Length -gt 4)

        {

            $length=$word.Length

            while($length - 2 -gt 0)

            {

                $keywords += $word.substring(0,$length--) + " "

                

            }

        }

}

#create a new article that will update old one

$newArticle = $response1

$newArticle.Keywords = $keywords

$newArticle = ConvertTo-Json $newArticle

$oldArticle = ConvertTo-Json $response1

#everything above this works so far

$body=@"

{ "formJson" : { "isDirty: "True", "current" : { $newArticle }, "original" : { $oldArticle } } }

$url2 = $site + "/api/V3/KnowledgeBase/AddOrUpdateHTMLKnowledgeApi"

$apiKey = try { Invoke-RestMethod $url -Method POST -Body $jsonCredentials -ContentType 'application/json' } catch { $_.Exception.Response }

$authVal = "Token " + $apiKey

$response2 = try { Invoke-RestMethod $url2 -Method Post -Body $body -ContentType 'application/json; charset=utf-8' -Headers @{ "AUTHORIZATION" = $authVal } } 

    catch { $_.Exception.Response }

Justin_Workman

@Michael_Canan
I've attached a script based on what you started with here.  I think it accomplishes what you're after.

Justin_Workman

@Michael_Canan
I've attached a script based on what you started with here.  I think it accomplishes what you're after.