Does lifecycle manager require a working Service Manager.

Steve_Wright1

I have a service manager 2012 R2 install (Rollup9) that will not load the console. (Errors indicating a System Center Data Access Manager issue). I cannot find the source/resolution of the issue. I can restore from backups and lose some data or I could upgrade to 2016 using lifecycle manager. BUT : Does lifecycle manager need a working service manager console/data Access Manager service or does it bypass the service manager components and access the database directly.

Geoff_Ross

Hi @Steve_Wright1
Ouch, sounds frustrating. Unfortunately for you, the Lifecycle Management App does not go directly to the database. It goes via the SCSM Management Server. It does this to be in-line with Microsoft best practice and to stay inside Microsoft support.
Depending on exactly what your issue is, it might still work.
If not, have you tried installed a secondary management server (in your 2012 environment) and then promote that to primary?
Good luck!
Geoff

Geoff_Ross

Hi @Steve_Wright1
Ouch, sounds frustrating. Unfortunately for you, the Lifecycle Management App does not go directly to the database. It goes via the SCSM Management Server. It does this to be in-line with Microsoft best practice and to stay inside Microsoft support.
Depending on exactly what your issue is, it might still work.
If not, have you tried installed a secondary management server (in your 2012 environment) and then promote that to primary?
Good luck!
Geoff

Steve_Wright1

Thanks Geoff, Not the answer I was hoping for but better to know now so that I do not waste time on an unworkable solution. I had not thought of installing a second management server so thanks for that idea. You learn more from problems than from a smoothly working system; its just more painful.
Steve