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Including BillableTime_Log in the DataWarehouse

Davin_Clouthier Customer Adept IT Monkey ✭✭

July 2018 in Service Manager

Currently in our environment we create workflows off of update and created events on BillableTime, which creates more CI's but this double up CI situation( our Custom + BillableTime) is slowly getting out of control (Not a scale-able solution to keep CI's forever in SCSM db reaching millions of CI numbers) we need to be able to take the information from BillableTime_Log (Sql side) and pull it into the Datawarehouse.

The supported and normal way I extend the DW is with ManagementPacks but SCSMEntityExplorer/SDK don't seem to have BilllableTime_Log as something I can reference. Has anyone tackled pulling BillableTime_Log from the SCSMdb into the Datawarehouse in a supported way?

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