Home Service Manager

Notes field value in Configuration Items object

Darren_OLearyDarren_OLeary Customer IT Monkey ✭

Does the Notes field of a CI in SCSM correlate with the Notes field (info attribute) in Active Directory?

I am wanting to have a query list control in an ARO that only returns users with a particular value in the Notes field of the CI, but I need to populate and maintain the value from AD.

If the two fields do not currently correlate to each other, is there a way of doing so, so the value in the CI can be updated when the AD connector next synchronises?


Thanks

Best Answers

Answers

  • Tom_HendricksTom_Hendricks Customer Super IT Monkey ✭✭✭✭✭
    They do not appear to correlate.

    You could use the Asset Import Connector to accomplish this, in a separate job that would run after your AD Sync, though.
  • Adam_DzyackyAdam_Dzyacky Product Owner Contributor Monkey ✭✭✭✭✭
    Lot of stuff like this in SCSM that when necessary I always curb with PowerShell.
  • Darren_OLearyDarren_OLeary Customer IT Monkey ✭

    Thanks for the assist guys.
    Very much appreciate the input.

    Looking into the Asset Import Connector as this sounds to be the more simpler resolution to implement than trying to code up a PS script.

Sign In or Register to comment.