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Integration with Microsoft Teams

Ryan_SmithRyan_Smith Customer Adept IT Monkey ✭✭
Are there plans to create an App ("Tab") Integration with Microsoft Teams? The SfB integration was great but as Microsoft transitions to MS Teams as the official collaborative and audio/video calling (Microsoft Phone System) suite, an integration with SCSM and even SCCM from that interface would be really useful.
17 votes

Submitted · Last Updated


  • Billy_WilsonBilly_Wilson Cireson Solution Architect Advanced IT Monkey ✭✭✭
    Actually had a client ask about having this in lieu of the Outlook Console. So definitely interest here. Got my vote.
  • Adam_DzyackyAdam_Dzyacky Customer Contributor Monkey ✭✭✭✭✭
    edited August 2018
    It's not as integrated as I think Ryan is getting at, but we've simply just added the Cireson SCSM portal as a dedicated tab within a channel. I haven't tried it with forms auth, but Windows auth seems to work just fine.
  • Peter_MiklianPeter_Miklian Customer Advanced IT Monkey ✭✭✭

    @Billy_Wilson noted in another Teams Integration thread in April 2019 that it's under development.

  • Gabriel_LencesGabriel_Lences Customer IT Monkey ✭

    @Billy_Wilson any updates on this?

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