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Notify Analyst | Service Manager Work Item Summary--remove Pending items

We need to suppress the Pending items in the Service Manager Work Item Summary report that the Notify Analyst sends out.  We use this report to remind activity implementers and reviewers that they need to take action on the outstanding work items.  It will defect its purpose if Pending items are included.  Please add this option in the Reminder Settings of the Notify Analyst.  Thanks.
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