Migration to Office365

Brian_WiestBrian_Wiest Customer Super IT Monkey ✭✭✭✭✭
We are starting the process of migrating from Exchange on prem to Office 365 hosted exchange. Wondering if others have done the same, and if they have an recommendations on getting SCSM to connect to O365 mailbox's.
In all my test cases I am getting a 403 Forbidden response when attempting to connect. I think it might have something to do with O365 requiring a logon of [email protected] but when you set that in the linking framework it attempts to connect with domain.com\user.

Best Answer

  • Brian_WiestBrian_Wiest Customer Super IT Monkey ✭✭✭✭✭
    Accepted Answer
    Resolved
    After creating a cloud only account were able to successfully log in after getting the server online.

Answers

  • Rob_SimonRob_Simon Customer IT Monkey ✭
    For us, the usernames are COMPANYNAME.onmicrosoft.com\user
  • Brian_WiestBrian_Wiest Customer Super IT Monkey ✭✭✭✭✭
    Tried that and getting 403 forbidden.
    Since we are running ADFS we recently created a cloud only account and still getting the error.
  • Rob_SimonRob_Simon Customer IT Monkey ✭
    Hmmm...only other thing to suggest would be [email protected]
  • Brian_WiestBrian_Wiest Customer Super IT Monkey ✭✭✭✭✭
    The linking framework of SCSM will not allow that, if you type it in, the system changes it to your example.
  • Brian_WiestBrian_Wiest Customer Super IT Monkey ✭✭✭✭✭
    Accepted Answer
    Resolved
    After creating a cloud only account were able to successfully log in after getting the server online.
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