Change Request - Custom Task Assistance - Add message to Action Log

David_Spencer

David_Spencer Customer IT Monkey ✭

July 2019 in Analyst Portal

Hello, I've done some searching in the community forums and was unable to find what I needed.

I'm looking to add a custom task to our change requests in the analyst portal that the analyst can use to quickly add a comment to the action log. Ideally, the custom task will immediately add predefined text into the action log with a username, date/time stamp.

Any assistance would be greatly appreciated!

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Answers

Brett_Moffett Cireson PACE Super IT Monkey ✭✭✭✭✭

August 2019

There is a KB article written on this topic here:
https://support.cireson.com/KnowledgeBase/view/52#/
But if you can't get access to that, then there is also a blog article with the same content:
https://cireson.com/how-to-create-custom-form-tasks/
If you have specific code you are struggling with, feel free to post it here and hopefully someone in the community who is better at JS than I am can reply to you. :)
Hope this helps

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