Assigning more than one request from Gridview takes forever

Mikkel_Madsen Customer Advanced IT Monkey ✭✭✭

August 2019 in Analyst Portal

It's possible from gridviews to assign one or more requests of same type to analyst by using the task button on the drawer and choose “Assign To Analyst By Group”.

It's working fine when only assigning one request but when selecting more than one request at the time and assigning it takes reeeeeeeeally long time to do the assigning.

Anyone other than me having this issue? It has always been like that and not a new issue - we are on 9.3.1 and still have this behavior.

Comments

Gerhard_Goossens Customer Advanced IT Monkey ✭✭✭

September 2019

Yes, is happening with us too.
We are on portal version 9.1.0.2016
Apparently there are plenty of speed improvements in 9.3.10.2016
Will get it on our test server and test soosn

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