PendingDelete->Delete CI how it work?

Roman_NepomniashchiiRoman_Nepomniashchii Customer IT Monkey ✭

Hi team help me please understand. I have CI "CostCenter" I set in connector "Delete Items" my CI change status on PendingDelete next step in powershell I set this item status deleted. In console I don't see this items in portal don't see too, but in database there are items with status deleted, how I can delete this item? Who know flow "Create(emergence)" items in SCSM to full delete from all(Console, Portal, Database)?

Answers

  • Brian_WiestBrian_Wiest Customer Super IT Monkey ✭✭✭✭✭

    You need to delete from the recycle bin

    Console as admin

    Administration

    Deleted Items

    Locate the item and delete.


    Best practice to "clean" deleted items on a regular basis. Just make sure to never delete your management server computer CI's, that would break the system.

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