How can change the request offering title in a service request created

Keren_Marroquin Customer IT Monkey ✭

October 2019 in Service Manager

I am looking for a solution to modify the title of an RO after creating the service request since that is not editable in service manager.

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Answers

German_Islas Customer IT Monkey ✭

November 2019

I don't think you can change just the name for that one particular sr. That is a relationship. If you need to update the name you would need to update it in the RO. What is the scenario that you are trying to solve for?

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Shane_White Cireson Support Super IT Monkey ✭✭✭✭✭

November 2019

@Keren_Marroquin
What is the scenario that you are trying to tackle here?
Thanks,
Shane

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