How can change the request offering title in a service request created

Keren_MarroquinKeren_Marroquin Customer IT Monkey ✭

I am looking for a solution to modify the title of an RO after creating the service request since that is not editable in service manager.




Answers

  • German_IslasGerman_Islas Customer IT Monkey ✭

    I don't think you can change just the name for that one particular sr. That is a relationship. If you need to update the name you would need to update it in the RO. What is the scenario that you are trying to solve for?

  • Shane_WhiteShane_White Cireson Support Ninja IT Monkey ✭✭✭✭

    @Keren_Marroquin

    What is the scenario that you are trying to tackle here?

    Thanks,

    Shane

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