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Activity Status Changed Workflow Failure - last modification is more recent than submitted

John_Long

John_Long Customer Advanced IT Monkey ✭✭✭

December 2019 in Analyst Portal

We're trying to pin down some errors where our work items enter an "In Progress" state but the nested activities never go to "In Progress" and remaining "Pending".

The fix is to set to on-hold and then revert back.

I've seen some failures for the workflow mentioned above with the error message as above. We're utilising parallel activity blocks within our work item in some cases. Is it possible that the work item trying to action too many changes (activities being set to In Progress) and the entire workflow is failing as a result?

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Nicholas_Velich Cireson Consultant Ninja IT Monkey ✭✭✭✭

December 2019

Hi John,

How many activities do you have within the parallel activity? How are these activities added-- in a template, or manually/via run book post-creation?

Thanks,
Nick

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