Custom Service Request
Good Day,
Our Service Request has been extended though a MP that in the console shows an additional tab that allows users to navigate to the extended information. Is there a way to get the additional tab to show up in the Portal?
Thank you!
Answers
Hi @Nathan_Bates
Hope you are well!
Yes this is achievable in the portal by creating a custom form, details of that can be found in the below KB:
https://kb.cireson.com/article/how-to-create-custom-forms-for-cireson-portal/51
You will also need to edit your group settings in the portal and possibly the type projections if you are using relationships so this KB will also be of use:
https://kb.cireson.com/article/how-to-use-custom-relationship-types-in-custom-forms-in-the-cireson-portal/1174
Let me know if you have any further questions.
Shane 😁