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Quick Create for Service Request Not Loading

Alexis_StallmanAlexis_Stallman Customer IT Monkey ✭

The "Quick Create" option for Service Request is not loading in our test environment. The Incident "Quick Create" is loading fine, but for some reason the SR will not load. Any ideas? Thanks!

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    Justin_WorkmanJustin_Workman Cireson Support Super IT Monkey ✭✭✭✭✭
    Answer ✓

    @Alexis_Stallman - Could it be the template? If you go to Admin Settings -> DefaultServiceRequestTemplate, is that template name valid?


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