Steffen_Dobritz
Member IT Monkey ✭
Followed this tutorial to create a service request by template. The service request contains activities. After creation those activities never start and still pending. Take a look at the runbook server the title of the runbook shows that the runbook is still running but the Log, Log-History, Audit-History and Events has no changes.
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Answers
Ran into the same issue.
This is how I resolved.
HTH
Thx, yes just modify the RB Status to "Active" resolved it.