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Increasing the extension field length

Manas_GautamManas_Gautam Customer IT Monkey ✭
in Service Manager

Hi,

We need to increase the length of the one of the extension field in our template (attached the pic)

KeywordFieldLimit.png

The current limit is 50 characters and the type is String.

Is it possible to increase the limit up to 100 characters?

And the way to change the limit would be to update the management pack. (export, update the .xml and import it again)? Please let us know if this is correct way or any other step needs to be performed.

Also, could this lead to any data loss in service manager or the data warehouse db?


Thanks,

Manas

Best Answer

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    Adam_DzyackyAdam_Dzyacky Product Owner Contributor Monkey ✭✭✭✭✭
    Answer ✓

    Yes, you have laid this out correctly. Take the following scenario.

    1. You create an MP with a class extension called Keyword and give it a length of 50
    2. You seal the MP, v1 of the MP is generated, you import it, and its now in SCSM
    3. SCSM DW eventually syncs this and respects the value of 50
    4. You now change the value in the XML from 50 to 100
    5. You reseal the MP, v1.0.0.1 of the MP is generated, you import it, and its now in SCSM
    6. SCSM DW eventually syncs this and respects the value of 100


    The takeaway here is that you are by definition making additive changes and thus growing/expanding. You are not taking anything away. You typically only run into issues if you were to make subtractive changes

Answers

  • Options
    Adam_DzyackyAdam_Dzyacky Product Owner Contributor Monkey ✭✭✭✭✭
    Answer ✓

    Yes, you have laid this out correctly. Take the following scenario.

    1. You create an MP with a class extension called Keyword and give it a length of 50
    2. You seal the MP, v1 of the MP is generated, you import it, and its now in SCSM
    3. SCSM DW eventually syncs this and respects the value of 50
    4. You now change the value in the XML from 50 to 100
    5. You reseal the MP, v1.0.0.1 of the MP is generated, you import it, and its now in SCSM
    6. SCSM DW eventually syncs this and respects the value of 100


    The takeaway here is that you are by definition making additive changes and thus growing/expanding. You are not taking anything away. You typically only run into issues if you were to make subtractive changes

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