SCSM 2019 and Notification Channel with Exchange Online

Matt_Howard1 Customer Adept IT Monkey ✭✭

March 2023 in Service Manager

All--

We are currently setting up our notification channel in 2019, but had some questions about authentication. Came across this post https://community.cireson.com/discussion/3267/smtp-for-outbound-emails-and-office365, but curious if anyone else is using the SMTP relay method? Using Basic auth to EXO?

Answers

Konstantin_Slavin-Bo Customer Ninja IT Monkey ✭✭✭✭

March 2023

Yes, we are using an on-prem SMTP relay with (anonymous auth), which sends the mail through to EXO, signed with our DKIM, etc.

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