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Can notifications be setup on KB article comments?

Jason_MeyerJason_Meyer Customer Advanced IT Monkey ✭✭✭

Is there any mechanism built into Cireson that allows for the notification of when comments are left for KB articles?

Best Answer

  • Geoff_RossGeoff_Ross Cireson Consultant O.G.
    Answer ✓

    Maybe a workflow / runbook that checks the SQL table for new rows and processes them?

Answers

  • Geoff_RossGeoff_Ross Cireson Consultant O.G.
    Answer ✓

    Maybe a workflow / runbook that checks the SQL table for new rows and processes them?

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