Unable to log into portal on new install
After installing the portal I am unable to sign in.
Have tried forms-based authentication and windows integrated authentication.
CacheBuilder.log states that the analyst, knowledge manager, and asset manager groups are invalid.
Group names initially had spaces. I replaced the spaces with periods but still no dice.
WebConsole.log indicates the following:
"LoginAccessDenied Missing localization value for requested Key."
Do I need to introduce these groups as a user role in SCSM first?
Edit: found the verbose logging article here: https://support.cireson.com/KnowledgeBase/View/34#/
The log now indicates that my user name does not exist in the cache. Here's the message: "The user must be added to the SCSM DB and then synchronized to the cache via the cache builder service."
Going down this route now.
Edit: still stuck on this. Welcome any and all ideas!