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Portal Upgrade Question

Brad_McKennaBrad_McKenna Customer Advanced IT Monkey ✭✭✭

I have what I feel is a silly question, after reviewing the upgrade/install procedures and the new prompt when installing/upgrading. Specifically, at the Advanced Install Options would there be a reason to select Install Database?

I typically only choose Install Website, however with the v6 release I noticed the Install Database prompt.

Curious regarding 'best practice' on the option(s) to choose.

Best Answer


  • Conner_WoodConner_Wood Customer Advanced IT Monkey ✭✭✭
    "Install Database" is meant to be when you don't have a "ServiceManagement" Cireson Database.  If you already have said database, normally you just upgrade the servers with the newer version.
  • Brett_MoffettBrett_Moffett Cireson PACE Super IT Monkey ✭✭✭✭✭
    I agree.
    v6 of the installer should have a message pop up warning when you disable the Install Database option.
    (I've not tried the v6 installer just yet.)
  • Brad_McKennaBrad_McKenna Customer Advanced IT Monkey ✭✭✭
    Ironically the v6 installer pop-up is what triggered my doubt/this question.

    I also second updating the documentation to ensure this is clearly communicated.

    Thank you @Brett_Moffett and @Conner_Wood
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