Portal Upgrade Question

Brad_McKenna

I have what I feel is a silly question, after reviewing the upgrade/install procedures and the new prompt when installing/upgrading. Specifically, at the Advanced Install Options would there be a reason to select Install Database?

I typically only choose Install Website, however with the v6 release I noticed the Install Database prompt.

Curious regarding 'best practice' on the option(s) to choose.

Brett_Moffett

Not quite right.
When we update the portal we mostly update each part of it and therefore each part needs to be installed over the top of the existing install.

When doing an upgrade make sure "Install database" is selected or you may miss out on a bunch of Stored Procedures that can affect the product.

Same goes for the Cache Builder also.

I hope this answers your question @Brad_McKenna

Conner_Wood

"Install Database" is meant to be when you don't have a "ServiceManagement" Cireson Database.  If you already have said database, normally you just upgrade the servers with the newer version.

Brett_Moffett

Not quite right.
When we update the portal we mostly update each part of it and therefore each part needs to be installed over the top of the existing install.

When doing an upgrade make sure "Install database" is selected or you may miss out on a bunch of Stored Procedures that can affect the product.

Same goes for the Cache Builder also.

I hope this answers your question @Brad_McKenna

Conner_Wood

Brett_Moffett said:

When doing an upgrade make sure "Install database" is selected or you may miss out on a bunch of Stored Procedures that can affect the product.

Same goes for the Cache Builder also.

That crucial information needs to be emphasized in big bold letters on the Cireson Portal Installation Instructions

It should especially be present on the Cireson Setup installer page itself.

Thanks for answering the question thoroughly @Brett_Moffett as not knowing that would indeed cause issues.

Brett_Moffett

I agree.
v6 of the installer should have a message pop up warning when you disable the Install Database option.
(I've not tried the v6 installer just yet.)

Brad_McKenna

Ironically the v6 installer pop-up is what triggered my doubt/this question.

I also second updating the documentation to ensure this is clearly communicated.

Thank you @Brett_Moffett and @Conner_Wood