Mike_Storms
Customer Adept IT Monkey ✭✭
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Answers
Easiest way is to extend the CR class to contain a support group, you can then add the mapping in portal group mappings like you would for IR and SR.
The MP for this extension is available for download on the below thread if you dont want to do the extension yourself. (The thread says MA but it also contains CR)
https://community.cireson.com/discussion/169/add-support-group-field-to-portal-ma-activity-form
Any questions let me know
Cheers
Joe