Can we migrate knowledge articles and Announcements from cireson portal v2012 to v2016 ?

Leon_VaughnLeon_Vaughn Customer IT Monkey ✭
These are hosted on separate database,web and application servers.

Answers

  • Joe_BurrowsJoe_Burrows Cireson Devops Super IT Monkey ✭✭✭✭✭
    Hi Leon

    Checkout the below KB for migrating knowledge articles:
    https://support.cireson.com/KnowledgeBase/View/1341#/

    Announcements we dont have a documented procedure however you could do a copy and insert, however your group-IDs would be different so may have to be manually fixed up.

    Regards
    Joe
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