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Unique Scenario -- Going from SCSM/AssetManagement to ONLY Asset Management
So I work for a very large enterprise, and we have completed our swap to Service Now for ITSM. We continue to use SCSM only for Asset Management. This change has been done almost a full year. The environment is 2012 R2 now with 6 management servers, DB, DW and DW Management servers in use. The workload on it is super… -
Microsoft Partner Cireson Achieves Top Inc. 5000 Placement, as 167th Fastest Growing Company in U.S.
Cireson is pleased to announce their ranking of #167, recently published by Inc. 5000, the most prestigious ranking of the nation’s fastest-growing private companies. The list represents a unique look at the most successful companies within the American economy’s most dynamic segment. As the #167th fastest growing… -
Re: How can i add text to a form in the Portal?
Yep, Very possible. you can do this one somewhat quickly with some js. var titleElement = $("h1.page_title:contains('Team Requests')"); var titleParentElement = titleElement.parent(); titleParentElement.append("<div class='text-muted'>All requests submitted by you or your team.</div>"); Or if you prefer one… -
Re: Link in Review Activity not working
Thanks for your reply. I inherited this environment and I'm still new to Service Manager. I tried to make the changes you recommended but I'm not sure I made the right changes as the link is still not working. here is a snippet of what I changed To see the details of this request, please visit the <a… -
Re: Form Type Drop Down List
John, thank you!You helped me a lot!I modified the code a bit. It has become larger, but the input and output of information is more convenient. # Input Data PARAM ( # Set AD Group Name for custom form [STRING]$ADGroupName = "Domain Users", # Set name of custom form [STRING]$FormKey = "Default", # Set ID from Predefined… -
Re: Activity Form Template
Hi @Ozge, you'll create the Activities (manual activity let's say to start) by going into the Service Manager Console > Library > Templates section and then choosing 'Create Template' from the right-hand action pane. Once the Create Template window pops up, you'll enter the name/description as desired and then you''ll… -
Re: MP Import Fails
Hi @Geoff_Ross Here is the full MP. The only thing I'm adding is one new string property to the incident class. <ManagementPack ContentReadable="true" SchemaVersion="2.0" OriginalSchemaVersion="1.1" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:xsl="http://www.w3.org/1999/XSL/Transform"> <Manifest> <Identity>… -
Some questions about the V3 api
I recently built a Powershell script to update an MA or RA with the V3 api, in that case completing it, so external systems may update this activity - for example whenever an exchange online mailbox (which has been requested via a request offering) has been created in azure, we would be able to complete a Manual Activity… -
Cireson Cohesive Design Preview
Yesterday, we received a great (and perfectly timed, I might add) comment from Peter (I hope it wasn't Peter Zerger making this comment) on one of our videos... https://vimeo.com/141798472 I gave a shot answer to his comment, because that's all I can really do on Vimeo - so here is my expanded answer with some background,… -
Example: Creating a custom iframe page in the Cireson Portal
I recently received a support ticket where I was asked for an example on how to create an iframe page in the Cireson Portal. Thought I would also post here as a working example in case it helps anyone else. Kudos to @john_doyle for creating this and sharing with me. An iframe is a way to embed another source on a page to…