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Permission problems with the Remote Manage pane
We are currently trying the True Control Center portal (3.0.6) and we are having some issues with the Remove Manage pane. It works great when the browser is running under the same service account as the app pool and the portal services but it won't open for any other accounts (Full SCCM admins). When we are attempting to… -
New SCOM Management Pack for monitoring Cireson Portal and Cache Builder
Hi I thought i would post in here to let people know that I've built a SCOM management pack which provides discovery and monitoring for all the key supporting components of Cireson Portal instances including: All server roles: * Cireson Portal Web Servers * Cache Builder Servers * SQL Servers hosting the Cache Builder… -
Re: Cireson AM, whose dealing with Azure constructs?
Hey @John_Long and any onlookers - I realized I had overlooked something potentially crazily obvious with respect to tags, Azure/Amazon constructs in SCSM that effectively negates my original post on this topic... Take the same MP(s) and import them into SCSM. Configure the SCOM CI Connector to sync said assets. In doing… -
Re: CacheBuilder Log Refresh
One thing to keep in mind is that the cachebuilder has a set limit of 100MB in the config file. By running this command it create more files that will increase your disk requirements. (I do agree with smaller files for T/S reasons) To combat the logging disk requirements for my entire SCSM/Cireson farm. I have an old vbs… -
Re: Group of remote users unable to log into Service Portal
Thanks for the response. I have confirmed that the individual users Configuration Items show up in the Console, Portal and in the CI$User db table. Running the spCheck_UserRequestOfferingPermissions also comes up with positive results: Request Offering: 6FE46D20-150A-2CD9-127D-F6025199F46D - Title: IT Server Request - Is… -
Re: Query All Incidents That A User Has Touched
Yes, using ServiceManager to query history change entity logs on a particular ticket is possible. Same goes for getting relationship changes on a ticket. I haven't dealt with that in a long time.... last time was years ago making a C# program. I mine as well post the code snippets, it's more to show how MS structured the… -
Cireson BarCode WebAPI - Only Uses Old License - Won't work with just New Licensing Experience
Hi all, After raising Incident Ticket IR41207 with Cireson regarding the CiresonWebAPI folder not building the necessary cache files on a rebuilt environment, it turns out it is because it will only function using the old licenses that were used for the Cireson Portal back on version 2 and version 3. It relies on the old… -
Order by Weekday in SQL Widget
Within our environment we have team dashboards that groups work items by weekday (datename(weekday,wi.Created) as 'Day') but its setting the order by alphabetically and not by date. So i created a, order by case scenario which works within management studio but not the dashboard. Here is the query in its entirety, any… -
Re: SCSM View slow - Service Level Status
Hmmm, this is most likely a design limitation with SCSM itself. * Can you confirm the computer with the SCSM Console installed has Region and Language > Administrative > System Locale set to English (United States) (In case the Localization is causing a slowdown, ENU is Language Code SCSM fully supports, unlike "ENC".… -
Re: Extend AD User Details