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Avoiding the perversion of Hardware/Software Assets
With enough people involved, others will often interpret and see the same items radically differently. Like any enterprise application, Service Manager is no different offering a rather large bevy of classes (Active Directory, System User, Windows Computer, etc.) out of the box and even more as custom items are developed… -
How the Cireson Portal for Configuration Manager Adds Value to Your Entire IT Team
The Cireson Portal for Configuration Manager (CMP) is a web-based experience to help manage and standardize daily tasks outside of the native Configuration Manager Console. Empower everyone on your IT team with anywhere, anytime access to inventory data, collection membership, software management and deployment, OSD… -
Re: Key value in Connector SID vs UserName
The asset import connector is going to bring up the fields that are part of the primary key in the database so as to positively identify the exact user object(s) to modify. SID probably would have been a better choice, but it was not the one that was made when SCSM was designed. If your UserName field is not matching the… -
Excel, PowerQuery, and the Cireson ServiceManagement DB
When Cireson announced the v6 functionality of building your own dashboards in the portal with no code I was thrilled because if I don't have to write SQL...then I'm not going to write SQL. But the feature has a few limitations - they certainly aren't deal breakers by any means, but limitations none the less (querying… -
Re: DW and problemws with assigned to user
Your query has quite a few flaws in it for what you desire, my Russian Comrade. Fear not, like the hunting birds of past nobles you shall fly swiftly to your goal by my hand! USE [DWDataMart]; WITH AffectedUserFact_Latest AS ( SELECT AffectedUserFact.[WorkItemDimKey], MAX(AffectedUserFact.[CreatedDate]) as 'MaxCreatedDate'… -
Re: License Key Expired - but not on every computer
To Peter_Forster and onlookers - I wanted to follow up on this thread because I ended up encountering the exact same error where everything is licensed, a few computers have issues, and even after the aforementioned fix of mine it still doesn't work! Here's how I managed to solve this and I can no less reproduce on demand.… -
Re: Work items with ACTIVITIES or RELATED ITEMS should have a flag letting analyst know items are there.
I was showing this off in my test environment and someone asked why it doesn't update when items are added/removed. So now it does. :) It also grabs KB articles, now that I realized that it isn't in the viewModel if you don't have any related articles. I also changed this from using a mutationObserver to just using the… -
Advance Query is not working as expected
Today I tried to change the layout of a Request offering. For that I used the new "Advance Query" feature in the layout. I want 2 prompts to be only displayed, if a custom property of the selected Active Directory User meets a certain criteria. In detail, we synchronize the Cost Center of Active Directory Users into our… -
Cireson Releases New Lifecycle Management app and Migration Services to Help Organizations Success..
Cireson, world leaders in Microsoft Cloud and System Center, today announced the release of the Cireson Lifecycle Management app in conjunction with the new Cireson Services Migration offering. With the forthcoming release of Service Manager 2016 by Microsoft, Cireson’s goal is to help organizations migrate their… -
Cireson Community - Rules and Guidelines
Welcome to the Cireson community! We want to help you get the most out of your Cireson products and services, and this community is an important part of that. It’s designed to give you a place to interact with other Cireson customers and partners to share tips, tricks and advice. We have a few rules and guidelines to…