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Cireson Analytics support more than just a select statement
Hi all Recently i started to create a dashboard to cater for our Hyper V Cluster patching progress, a lot of orchestrator run books and SCCM task sequences later we were able to automate the system health pre checks node drains, software update installations and Post health checks across 100's of clusters overnight but… -
Custom code that links directly to MAs getting "3 dots" forever on save
We have some custom code that links to an MA in a newly created tab, for the user to make changes to and upon hitting save, the tab is expected to close. This works fine except if the user makes changes, uses the 'apply', makes more changes then uses 'save', in which case the user is presented with "3 dots" flashing… -
Re: Problems with Google Chrome
Anecdote time... We had issues recently with this (Chrome and FF equally affected), which led to us having a disastrous 9.4 upgrade because our pre-prod testing was completely invalid (unknown to us at the time, though). The problem is that clearing the cache didn't get rid of the old, cached files. Nor did using incognito… -
Re: do we need Orchestrator to forward SR based on activities?
Yes/no based on what I think you're asking - The no part of your question: I outline this type of scenario in How does your service desk effectively manage large queues of work each with multiple activities? In short, you have an SR template that has no Assigned To user and assigned "parent" support group that has no one… -
Re: AD Connector Limit
The performance really comes down to how well the SQL farm is configured. We are running internal SSDs for the databases. with the brokers enabled. Along with a 1 TB performance SSD for the temp db's. And even with that where the Disk response rate is less then 20ms still get some warnings about subscriptions taking too… -
Is it possible to create a ConfigItem with the API
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Re: Workflow Status through Dashboarding
Tom, here's the exact workflow status query that I'm using (however slightly modified to make it work) within my v8+ environment. I will say that once I got it working I had to hit "Reset State" and close/reopen my browser before I got results. I also introduced a new row for "seconds behind" in the event that several… -
API Commit new Incident
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Re: Is there a way to get the members of group?
So there a few things to be aware of around RA, users, and groups in SCSM. * SCSM syncs users and groups * SCSM does not maintain the relationship between a group and its users * RAs are tricky in that you have to get the RA, then the Reviewer(s), and then from that a User. So that's a few different items to swing across.… -
Failed to assign AD group in navigation settings
Hi, can't assign AD groups under navigation settings, because no data found. Aktuelle Portalversion: 11.0.4.2016 Management Pack Version: 7.7.2016.222 Version des Plattform-Cache: 3011.0.4 Plattformversion: 5.3.19 Add-Ins-Version: 1.0.2 1) Other query-fields like affected user are not affected 2) I checked if cireson…