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Re: Search query returns wrong results
From what I've been able to gather the discrepancy is most likely due to the search's value for 'Today' being relative to the server's timezone vs. the UTC timezone that Resolved/Completed/Closed is stored in. Recreating your search parameters in my environment shows that anything within UTC-8 vs. UTC is returned: To work… -
Re: Service Request Area
I would do it differently now, if I were starting over. But I created a custom list and hid the default. It seemed like the better option in nearly every way, at the time. There is wide support for this method in the Cireson products, and it worked flawlessly in both the console (which we do not use, except to create… -
Re: Asset Management Locations
Thank you for your response! I am hoping to use Asset Management for a multitude of different uses, and reporting is going to be a large part of it. Here's a few examples of what I would like to get out of Asset Management, and why proper usage of locations is important: 1. Catalog Item Purchase Forecasting and Planned… -
Re: Modify content in DWDataMart Possible?
You can indeed update the DWDataMart, personally I recommend to update both DWRepository and then DWDataMart. Cause DWDataMart pulls from DWRepository. "But this doesn't follow ITIL standards" .... and Microsoft does?!? >:) [I can see it now: "No comment" "Yeah, you don't archive comments Microsoft!" "That's not what we… -
Re: Different colors on rows in gridview
@Mikkel_Madsen Here is the code we have in our custom.css , just as a FYI each alternate table row on the grid views gets a class of 'k-alt' which is what we use to set the alternate colouring etc We went for keeping the same greyish look, but every 2nd line darker just to make it easy to visually seperate them/*<br> * alt… -
Re: Example: Cireson SCSM Portal on Docker Windows Containers
Step 3: Portal Docker Build If you not familiar with docker, I’d recommend following the examples on the docker website here. First we need to automate everything the portal needs in order to get built, which we declare in a dockerfile. Luckily the Cireson Portal comes already scripted in PowerShell for all the pre-reqs… -
Alternate End User Home
Alternate End User Home (Warning this is a long one 😀 ) Feel free to ask questions on how to customize it or get it to work in your environment – I’ll try my best to help – This is not the full guide but there are lots of comments in the code so take at look at it and play around with it 😀 Also take a look at the template… -
Cireson Cohesive Design Preview
Yesterday, we received a great (and perfectly timed, I might add) comment from Peter (I hope it wasn't Peter Zerger making this comment) on one of our videos... https://vimeo.com/141798472 I gave a shot answer to his comment, because that's all I can really do on Vimeo - so here is my expanded answer with some background,… -
Re: Custom Configuration Item Information
Your code example is specifically targeting user pickers, as you mentioned. This can be solved with JQuery, after you know a little more about where you will be clicking and what attributes those elements have. (Single) Object Picker: For whatever reason, the "i" icon next to objects is very different than the one next to… -
Re: How to add https to cireson portal website
@Brian_Wiest is 100% correct, but it should be added that your binding will be destroyed each time you run the installer. Also destroyed: app subfolders, virtual directories. The installer functions more like uninstall/reinstall than an update. You will need to either run through these steps again after each install which…