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Re: Query Help
You'd have to adapt this from SCSM, but the same principle would apply: WITH EnumDisplayName AS ( SELECT DISTINCT Enum.EnumTypeId ,Enum.[ParentEnumTypeId] ,LT.LTValue AS 'DisplayName' FROM [dbo].[EnumType] Enum (nolock) JOIN [dbo].[LocalizedText] LT (nolock) ON LT.LanguageCode = 'ENU' AND LT.LTStringType = 1 -- 1 is… -
Re: How to set AssignedToUser equal to the CreatedByUser automatically
Hi @Frederik_Vandendries I modified the QuickIncident.js code {<br> "Id": "QuickIncident",<br> "TypeId": "html",<br> "Definition": {<br> "content": "<h1>Quick Incident or Service Request</h1><hr/><p>Handle incoming calls.</p><div class='panel'><div class='row'><div class='col-md-2 col-xs-6'><div class='demo-section… -
Re: New Notify Analyst App - Action Log Notification - Inserting Work Item Parameters
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Re: How to trigger Assign to Analyst by Group
Another small update to my ongoing work in progress: * Updated the column template to only show the edit buttons for Incidents and Service Requests to match the enabled/disabled behavior of analystByGroup. * Updated gridTasksViewModel PendingTasks to operate as an ObservableArray with push/pop/remove functionality to… -
Re: Error after Selecting Location
For exampel here I select "Anforderung Drucker" what is a Service Request. The green and blue icons are SRs, the orange and red ones IRs. The error occurs for IRs and SRs. The Error looks like this: We have a customization in our servicerequest.js file in custom directory: { columnFieldList: [ { DataType: "Enum",… -
RO 'Multiple Mapping' dynamically builds text based on form selection criteria
Love the multiple mappings feature, however, as request offerings get larger (40 questions +), its difficult to get all of the data displayed in a "readable" fashion within the description field depending on what the requestor has selected. I would like to see a dynamic builder based on form selection criteria, which lays… -
Re: Using a custom list of Reviewers
Sorry I can't export the runbook file, but I can write out the steps. Our CSV files are structured like so: Lookup | Domain | Username Below are the steps in my Approver Lookup Orchestrator runbook. You'll find all of the activities in the Utilities, Text File Management, Data Manipulation and SCSM Integration Packs. *… -
Re: Notice Events - How to Use
A Notice Event is a way to provide notifications on workflow events within the Cireson Asset Management solution for any class with a notice event as well as being able to trigger on a manually configured date. This includes notification for workflows such as the impending end to a warranty, support contract or lease.… -
Re: Database Blocking Issue - dbo.p_Entity ChangeLog Snapshot;1
I made a program called Advanced History Groomer to attempt to combat the sheer amount of history that builds up within SCSM to purge history records no one cares about! Obviously this is more of a preventative tool than a fix after the database is too full to run grooming jobs within the timespan it has. SCSM was never… -
Re: Cireson Portal pool is shutting down
thank you for your return, I send you the result of the opening of the site in server, as well as the warning which is reassembled in the application event log. thank you IE: Erreur du serveur dans l'application '/'. Impossible de charger le fichier ou l'assembly 'Cireson.Core.Services' ou une de ses dépendances. Tentative…