Search
-
Userinfo popup change layout and content?
-
Requested By field missing in changes
-
Changing Organization Names
Hello, In Asset Management, Organizations, All Organizations, there are a few organizational names that have changed in the past few years. It appears that they cannot be edited in the Service Manager Console, so I am wondering if there is a powershell script to make the changes on the back-end? I have seen some people… -
How to make a little change to portal
-
Is there a way to change an incident to a service request?
-
is there an easy way to prevent the default change form from overriding status in a change template
We have several steps in our change process that occur before a change request becomes "In Progress". We implemented this in the console with change templates that set a custom status that prevents the "New" workflow from executing. When our steps are done we change to "In Progress" and the default workflow takes over. The… -
Change Request Portal Calendar Available to Domain Users
-
Can the NEW -> Change Request -> From Template options be added to?
I have been asked if I can add a new option in this menu, that would be one of the two below. I need to know if this is possible. NEW -> CHANGE REQUEST -> FROM STANDARD CHANGE TEMPLATE - Need this one to only show Change Templates that contain "Standard Change" in the Template Name. NEW -> STANDARD CHANGE REQUEST -> FROM… -
Change Management Category
I am creating a custom SQL report for our Change Control meetings. I have all of the Change Request information in SQL with the exception of the Category (Emergency, Normal, etc). I have worked through a number of the database tables to join the Category to the Change Work Item, but unsuccessfully. The closest I have been… -
Change Icon