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Error when selecting new incident
I'm using the cireson portal for scsm 2016 and when selecting "new incident" i receive the following error: 2018-04-05 14:17:21,546, ERROR [ 13]: Incident / New: Template Name - DefaultIncidentTemplate - specified in web.config is invalid. Used Default template instead.2018-04-05 14:17:21,609, ERROR [ 21]: Incident /… -
Hi everyone, The "New" button does not appear !
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New folder and link dissapears from portal
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Re: Questions from a new guy
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The "New" button in the bottom corner of the portal is not showing for an engineer
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New Cireson Analytics Feature License?
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Re: What's new in v7.9.2016.151?
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Automatically populating fields when creating a new Hardware Asset
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New incident (from template)
Our Servicedesk uses a lot of templates for quick ticket registration. I have a few questions about that: You can use ctrl + F1 or ctrl + F2 to open a new incident form, or new incident from template respectively from within the console. This feature is being used a lot. New incident from template from within the portal is… -
Outlook Console visibility improvement for new workitems
I found some registry entries WorkItemMetrics/WorkItemMaximised/SearchMaximised/etc. in "HKEY_CURRENT_USER\Software\Cireson\SCSM Outlook Addin" that set the values for the behaviour/visibility for new workitems. It would be very helpful to show those options in the "Settings" to be able to set up a static visibility for…