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Creating service requests via powershell
Use case: auto creating vulnerability tickets for techs from a csv file. If anyone can help :) I have a script that works well enough BUT The last items I am struggling with is: How do I set the usertext1 am hoping for it to be the hostname(in extensions tab) and how to set the affected user. For affected user I would to… -
Re: URL to create New Incident and prpopulate fields
Hi Michael, The answer is half yes, half no. We do support adding properties via the URL. This is done by appending a query string in the format of "PropertyName=Value" in the 'New' work item URL. Limitations There are a few limitations to this that you should be aware of: * You can not currently set relationship values… -
Re: How to dynamically/conditionally change the Required property of a ticket form field?
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Re: Activity History?
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.net script with Powershell
Hi, Im trying to run just a basic runbook which grabs the string from the SR and do some magic in PS. When i run the script in ISE (with scorch account) it runs great, even if i try with step trought i completes, but when it is run auto it failes on .net script I whent through many articles regarding powershell and… -
Small enhanced SendEmail App
Hi, based on the original sendEmail Script from Cireson, I have created a small enhanced sendEmail app for the Cireson Portal by using the Exchange EWS functionality with some features. There are only a few requirements: * the user must have access to the Exchange EWS services (an Exchange Admin can help to enable this). *… -
Service Offering Permissions and Visibility (Verifying my understanding)
Greetings and thank you for taking time to respond to me. In my Environment that I am currently designing to roll out soon, I am having a debate about how Cireson handle Service Request Offering visibility and I need assistance in verifying that my thoughts about how Cireson handles them are correct. 1- I have three… -
Portal will not load in browser over https
Hi all! So I recently got my production environment up and running, and all was smooth sailing until recently. I spun up the portal, and all seemed good, but now I can't hit the console or website through the NLB name (and I was able to in the beginning). Setup: one workflow server, three management servers behind an NLB… -
Re: Simple PowerShell Optimizations for Maximum Value
# Cireson Webinar 6-22-2016# PowerShell examples # Author: Nick Velich ### PART 1 ### ## What Version of PowerShell am I using?$PSVersionTable.PSVersion ## And is that the 64-bit version of PowerShell?[Environment]::Is64BitProcess ## Aliasesdir # Familiar to those coming from the Windows Command LineGet-ChildItem # Same as… -
SQL Function to Calculate WI Pending Time from ServiceManager DB
I created a sql function that can calculate this value for a work item. USE [ServiceManager] GO /****** Object: UserDefinedFunction [dbo].[GetPendingTime] Script Date: 6/30/2021 2:22:47 PM ******/ SET ANSI_NULLS ON GO SET QUOTED_IDENTIFIER ON GO CREATE FUNCTION [dbo].[GetPendingTime](@baseId Nvarchar(50)) RETURNS float AS…